POLICIES

Late Cancellation 

 I understand that unanticipated events do happen. In my desire to be fair to all clients and myself the following cancellation policy is honored:

 

A minimum 24 hour notice before appointement time is required for a no fee cancellation or reschedule.

 

Anything less than 24 hours notice or a no show  will result in 100% of the service fee. 

Travel Fee

Travel is included in the massage price. Travel includes 15 miles outside of each area. Any additional mileage after 15 miles is $0.50/mile.

 

Will travel up to an additional 15 miles. Consecutive massages at the same location only have one travel fee. There is an additional $5 fee during our snowy months.

Privacy

All personal information that is collected is used to provide you with the highest quality service as possible. Your information is not shared outside of the Curative Massage and third party companies (booking site, wix, intake form and any other company used to run Curative Massage) unless you request and give consent to share. Your email and phone number will be used for appointment reminders. You may request to see your information at any time.

No Show

Failure to show at scheduled appointment time will result in a no show fee of 100% of the service and travel fee.

Zero Tolerance

Sexual misconduct of any form will not be tolerated. Should any sexual misconduct occur the client will be informed and the session will be terminated and the client will be dismissed from care and will no longer be able to schedule future sessions. In case of termination the full session fee is still due.

Gift Card/E-card

*It is recommended to use your gift card or e-gift card within a year of purchase for best value as service prices may increase*

All gift cards and e-gift cards must be presented at time of service to use as form of payment.

Gift cards and e-gift cards are not redeemable for cash.

All gift cards and e-gift cards are non-refundable. 

Lost or stolen gift cards and e-gift cards can not be accepted, verified, or replaced. 

Gift cards can be reloaded.

Donated gift cards and gift cards received from a giveaway expire 1 year from the day of donation or giveaway.

To check balance of gift card or e-gift card please contact Curative Massage.

© 2019 Curative Massage LLC

Akala Wilson

Licensed Massage Therapist

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