Late Cancellation/No Show
Unanticipated events do happen. In the desire to be fair to all clients and therapists time the following cancellation policy is implemented:
Cancellations and reschedules must be made a minimum of 48 hours before scheduled appointment time.
Appointments cancelled or rescheduled less than 48 hours before appointment time will result in a fee of 50% of the scheduled appointment's regular fee.
Appointments cancelled or reschedules 12 hours or less of appointment time and no shows will result in 100% of the scheduled appointment's fee.
Travel is included in the massage price. Travel includes 15 miles outside of each area. Any additional mileage after 15 miles is $0.50/mile. Will travel up to an additional 15 miles.
Consecutive massages at the same location only have one travel fee.
There is an additional $5 fee during our snowy months.
Sexual misconduct of any form will not be tolerated. Should any sexual misconduct occur the client will be informed and the session will be terminated and the client will be dismissed from care and will no longer be able to schedule future sessions. In case of termination the full session fee is still due.
It is recommended to use your gift card or e-gift card within a year of purchase for best value as service prices may increase
All gift cards and e-gift cards must be presented at time of service to use as form of payment.
Gift cards and e-gift cards are not redeemable for cash.
All gift cards and e-gift cards are non-refundable.
Lost or stolen gift cards and e-gift cards can not be accepted, verified, or replaced.
Gift cards can be reloaded.
Gift cards are not eligible for use with specials.
Donated gift cards and gift cards received from a giveaway expire 1 year from the day of donation or giveaway.
To check balance of gift card or e-gift card please contact Curative Massage